DLO Copilot M365 Adoption within the HU

Lecturers and researchers at HU, 42 in total, have been given a Copilot M365 license for 3 months, to experiment with using Copilot in M365 applications in their work. This experiment will be monitored and evaluated, by examining their adoption of Copilot and gaining insight into how Copilot is experienced in various work situations. 

Objective

With a limited number of licenses for Copilot M365 we want to conduct an assessment on adoption of Copilot by HU employees (researchers and lecturers) in daily activities. The results of the pilot will be used by DLO (client) in the decision-making process for the cost-effective scaling up of Copilot M365 licenses for education and research within HU.

Results

We will gain insight into:  
(a) the adoption of Copilot M365 by employees 
(b) the experience with Copilot M365 in daily work 
(c) the contribution of HU support to the use of Copilot M365 

Duration

01 September 2024 - 31 December 2024

Approach

We are conducting four sub-studies: 
1) A literature scan to develop research tools 
2) A quantitative survey to gain insight into adoption (3 measurements) 
3) A qualitative survey to gain insight into experiences with Copilot M365 in various work situations (8 measurements) 
4) Group interviews to gain insight into how HU's support in using Copilot M365 is perceived. 

HU researchers involved in the research

  • Machiel Bouwmans | Researcher | Research group Vocational Education
    Machiel Bouwmans
    • Researcher
    • Research group: Organisations in Digital Transition
  • Ran Zhang
    Ran Zhang
    • Lecturer-researcher
    • Research group: Organisations in Digital Transition
  • Xander Lub
    Xander Lub
    • Professor
    • Research group: Organisations in Digital Transition
  • Guido Ongena | Researcher | Process Innovation and Information Systems
    Guido Ongena
    • Professor
    • Research group: Process Innovation and Information Systems
  • Dian de Vries
    Dian de Vries
    • Senior lecturer
    • Research group: Organisations in Digital Transition
  • Frederike Scholz
    Frederike Scholz
    • Senior lecturer
    • Research group: Organisations in Digital Transition

Would you like to collaborate or do you have any questions?

Machiel Bouwmans | Researcher | Research group Vocational Education

Machiel Bouwmans

  • Researcher
  • Research group: Organisations in Digital Transition